Hugsy LLC Terms and Conditions

(DBA: Hugsy)

Last updated: May 16th, 2023


Acceptance of the Terms and Conditions Herein

By clicking “I Agree”, checking a related box, or accessing these services (so defined below), you acknowledge that you have read, understood, accepted, and agreed to be bound by this agreement. If you do not agree to these terms and conditions or do not understand these terms and conditions, you are not allowed to use and/or access these services and if so. You hereby grant agency authority to any party who clicks the “I agree” button or otherwise accepts these terms and conditions on your behalf.

Binding Arbitration Notice: You agree that disputes between you and us (non-exhaustively: the company and/or our agents, contractors employees, officers, shareholders), and/or you and any affiliated individuals or groups (non-exhaustively: medical providers, nursing providers, and/or any other affiliated third-party), arising out of or in relation to these terms and conditions and/or the service will be resolved by binding, individual arbitration and you waive your rights to a jury trial and/or to participate in a class-action lawsuit or class-wide arbitration, so explained below.

This agreement is subject to changes as explained below.

We may change these terms at any time and as required by law. This may include changing, adding, or removing terms. We may do this in response to legal, business, competitive environment or other reasons not listed here.

Hugsy LLC and/or its subsidiaries (collectively, “Hugsy LLC,” “we,” or “us”) owns and operates websites located at (collectively, the “Platform”). Your access and/or use of the Platform, or anything associated with it (non-exhaustively: any products, services, websites, software applications, mobile applications, content generated by Us and/or any affiliated third-party, the “Service”) are governed by these Terms and Conditions (the “Terms and Conditions” or the “Agreement”).

Please read this Agreement carefully as it establishes the important terms you need to know about the Services you are agreeing to. In this agreement, the use of the terms, “you”, “yours”, and such similar phrasing refer to the person or entity using the Service.

Consent to Telehealth

Telehealth uses electronic communications to connect patients and providers for the remote delivery of healthcare services. Though Telehealth carries potential benefits, like any medical procedure it also carries potential risks. Specifically but non-exhaustively: Telehealth is not a substitute for in-person medical care for all cases or all conditions. If you do not accepts the risks associated with using Telehealth, you should seek in-person care. As part of the on-boarding process you are offered the opportunity to agree to a Medical Consent form that includes consent to telehealth treatment. By using the Services you agree and acknowledge that Hugsy LLC is a third-party beneficiary of the Medical Consent and has the right to enforce it against you.

Use By Minors

The Service is not intended for use by anyone under the age of eighteen (18) and anyone under the age of eighteen (18) is prohibited from using any part of the Service and/or the Platform, except as to read these Terms and Conditions.

Your Relationship with Us

As part of the Service we make available certain products and services sold and/or offered by us and by third-party providers (medical and/or nursing care), pharmacies, diagnostics laboratories, and other vendors via our Service.

We provide prescription fulfillment services via different compounding pharmacies (the “Pharmacies”). We may also provide you with access to a network of independent third-party providers and/or medical groups (the “Providers”) such as OpenLoopHealth. These providers offer certain independent medical and/or nursing services. By accepting these Terms and Conditions, you acknowledge and agree that any services or products received from the aforementioned individuals and/or groups are also bound by this Agreement and that they are third-party beneficiaries of this Agreement.

No Medical-Relationship

Hugsy LLC has no control or interference with the practice of medicine, nursing, or any other such care by any providers. All providers are individually and solely responsible for managing the medical care and/or any treatments they provide to you. By accepting this Agreement, you understand and agree that Hugsy LLC is not acting as a healthcare provider and that you are not entering into a patient-provider relationship with us. By accepting this Agreement, you understand and agree that you may be entering into a patient-provider relationship or other such relationship with any one or more Providers.

No Pharmacy-Relationship

By accepting this Agreement, you understand and agree that Hugsy LLC is not acting as a pharmacy, nor do we control or interfere with any such services. By accepting this Agreement, you understand and agree that you may be entering into a relationship with a pharmacy, pharmacist, and/or pharmacy group or other such relationship with any one or more such third-party entities and authorize the aforementioned to access your prescription records through a Controlled Substances Prescription Management Program (CSPMP) or any other such program as is required by law and/or under the discretion of the Pharmacy.

Consent to the Use of Messaging

By accepting this Agreement, you understand and agree that Adonis Health Inc, along with third-party Providers and Pharmacies may receive messages regarding your treatment, and respond to you via email, text messages (SMS/MMS), phone calls, and voicemails (collectively, “Communications”) . You acknowledge and accept that Hugsy LLC and it’s affiliates are not responsible for the contents or security of any of those means of communications. These communications may contain important information about your health and treatment. You acknowledge that the receipt and reading of any such messages is solely your responsibility and that you agree to hold-harmless Hugsy LLC and any of it’s employees, officers, or affiliated entities (providers, pharmacies, etc.) regarding the receipt and reading of any such communications. You also accept that some or all of the Communications may be unrelated to your treatment, such as marketing and advertising Communications.

Consent to Pay for Services

Hugsy LLC and/or its subsidiaries are not currently enrolled with, accepting, or participating in any state, local, of federal healthcare and/or health insurance programs (non-exhaustively: Medicare, Medicaid, etcetera). You acknowledge and accept that Hugsy LLC, the Providers, the Pharmacies, and yourself may receive payment from any such programs for any of the services or products provided by Hugsy LLC or any affiliated entities. By engaging with Hugsy LLC and using the Services, you are choosing to obtain service solely on a cash-basis. As such, you have sole financial responsibility for paying the costs associated with the Services.

By clicking “I Agree”, checking a related box, or accessing these services you agree that you are exclusively choosing to access these services on a cash-basis and are solely responsibility for any costs incurred, and that neither you, nor Hugsy LLC, the Providers, the Labs, nor the Pharmacies will submit any claims for reimbursement to any state, local, of federal healthcare and/or health insurance programs (non-exhaustively: Medicare, Medicaid, etcetera).

Hugsy LLC does not provide Superbills or other medically coded-invoices for services. Regular invoices are provided upon request.

Consent to Subscription Billing

All services available for purchase through Hugsy LLC are offered on a per individual one-time basis or an automatically renewing subscription basis. For subscription basis, your payment method will be charged automatically every month (or at any other agreed-upon interval as displayed during the onboarding process) until you cancel your subscription plan (the “Charges”). You may cancel your future subscription at any time before your payment is processed by emailing directly requesting a cancellation. At that time, any outstanding invoices will be charged via your payment method and your subscription will be cancelled.

Consent to Bundling Billing

To make your experience using the Service simpler, costs and fees associated with the Service from Hugsy LLC and all third-party affiliates (Labs, Providers, Pharmacies, etc.) will be bundled into one Inclusive charge to your payment method, which includes a platform-access fee. A detailed invoice is available upon request.

Prescription Only Products

Some of the Products and Services offered via the Platform require a valid prescription. Payment does not guarantee the writing or dispensing of any prescription medications. You will not be offered a prescription unless you have completed a medical intake form, have established a patient-provider relationship with a Provider, have completed a medical consultation with said Provider, and have an established medical need for said prescription (as determined in the Provider’s professional judgement). If you choose to have an affiliated Pharmacy fulfill that Product, the charges associated with said Product will be bundled into the Charges.

Risks and Disclosures

You agree that you have read, understood the information provided on Your use of any prescription medication, reliance on any provider, or reliance on any information or notification delivered by the Providers via the Platform, is solely and exclusively at your own risk and you assume full responsibility for all risks associated herewith.

Mediation and Binding Arbitration

If a dispute arises from or relates to this contract or the breach thereof, and if the dispute cannot be settled through direct discussions, the parties agree to endeavor first to settle the dispute by mediation administered by the American Arbitration Association under its Healthcare Payor Provider Mediation Procedures before resorting to arbitration. The parties further agree that any unresolved controversy or claim arising out of or relating to this contract, or breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Healthcare Payor Provider Arbitration Rules and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

Class-Action Waiver

You hereby waive, with respect to any dispute, the right to participate in a class action, private attorney general action, or other representative action in court or group-arbitration either as a class representative or class member, and hereby waive the right to join or consolidate claims with the claims of any other person or group; as allowed by law.

Severability of Terms

If a provision of this Agreement is or becomes illegal, unenforceable, or invalid in any jurisdiction, it shall not affect the enforceability or validity in that jurisdiction of any other provision of this Agreement, and/or the enforceability or validity in other jurisdictions of that or any other provision of this Agreement.

Assignment of Rights

This agreement is solely between you and Hugsy LLC No portion of your rights or agreed upon terms may be assigned to anyone else and any attempt to do so is null and void. Hugsy LLC may, at any time and in our sole discretion, assign, transfer, or other such action, without your additional consent or notice, this entire Agreement or any part of this Agreement, to any third-party of our choice.

Choice of Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Florida. You hereby consents to the subject matter and personal jurisdiction of the Florida Circuit Court, over any action brought by either Party to enforce this Agreement.

Use License

Permission is granted to temporarily download one copy of the materials on Hugsy LLC’s Website for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:

  • modify or copy the materials;
  • use the materials for any commercial purpose or for any public display;
  • attempt to reverse engineer any software contained on Hugsy LLC’s Website;
  • remove any copyright or other proprietary notations from the materials; or
  • transferring the materials to another person or “mirror” the materials on any other server.

This will let Hugsy LLC to terminate upon violations of any of these restrictions. Upon termination, your viewing right will also be terminated and you should destroy any downloaded materials in your possession whether it is printed or electronic format. These Terms of Service has been created with the help of the Terms Of Service Generator.


All the materials on Hugsy LLC’s Website are provided “as is”. Hugsy LLC makes no warranties, may they be expressed or implied, therefore negating all other warranties. Furthermore, Hugsy LLC does not make any representations concerning the accuracy or reliability of the use of the materials on its Website or otherwise relating to such materials or any sites linked to this Website.


Hugsy LLC or its suppliers will not be held accountable for any damages that will arise with the use or inability to use the materials on Hugsy LLC’s Website, even if Hugsy LLC or an authorized representative of this Website has been notified, orally or written, of the possibility of such damage. Some jurisdiction does not allow limitations on implied warranties or limitations of liability for incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on Hugsy LLC’s Website may include technical, typographical, or photographic errors. Hugsy LLC will not promise that any of the materials in this Website are accurate, complete, or current. Hugsy LLC may change the materials contained on its Website at any time without notice. Hugsy LLC does not make any commitment to update the materials.


Hugsy LLC has not reviewed all of the sites linked to its Website and is not responsible for the contents of any such linked site. The presence of any link does not imply endorsement by Hugsy LLC of the site. The use of any linked website is at the user’s own risk.

Site Terms of Use Modifications

Hugsy LLC may revise these Terms of Use for its Website at any time without prior notice. By using this Website, you are agreeing to be bound by the current version of these Terms and Conditions of Use.

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